Languages

• Python
• Bash
• PowerShell
• HTML/CSS
• Javascript
• PHP
• SQL (MySql, Oracle)

Software

• Git
• Jamf Pro
• Microsoft Active Directory
• VMware ESXi
• Wordpress
• Drupal
• Nagios
• Axway B2Bi
• Sterling B2B Integrator
• Eliassen B2B Framework

Customer Support

• Ticketing systems (RT, TeamDynamix, Jira)
• Documentation (DokuWiki, Confluence)
• Microsoft Office support
• Adobe Creative Suite support
• Customer Service

Certifications

• Google Cloud Associate Engineer (earned 08/2024)

Jan 2024 - Current

Senior Systems Engineer

XPO

• Acted as lead on multiple business critical applications responsible for the transfer and mapping of 1,000,000+ documents per day.
• Led a team in administering XPO’s Sterling B2B Integrator application with Eliassen B2B Framework, a business-critical application used for EDI translation.
• Led a project to migrate XPO’s Sterling B2B Integrator and Axway B2Bi applications to a new datacenter.

Oct 2019 - Jan 2024

Systems Engineer

XPO

• Administered XPO’s Axway B2Bi platform, a business-critical application requiring 99%+ uptime, as part of a 24/7 support team. The application ran on a RHEL 7 VM cluster with Oracle SQL backend.

Jun 2018 - Aug 2019

Junior Systems Administator

University of Oregon - School of Journalism and Communication

Assisted the senior system administrator with:

• Maintenance and configuration of various servers (web, proxy, video streaming, etc.) running RHEL 7, Ubuntu, and Windows Server 2012.
• Management of our Active Directory OU including but not limited to GPO development, user/computer/group management, and task automation via PowerShell.
• Management of roughly 300 Apple devices in Jamf Pro including but not limited to configuration profile and policy creation, API handling via scripting (Bash/Python), DEP enrollment and deployment, and package upkeep via AutoPkg.
• Various task automation, primarily in Bash, PowerShell, and Python.
• Other tasks as assigned.

Sep 2015 - Jun 2018

Help Desk Technician

University of Oregon - School of Journalism and Communication

• Assist staff, faculty, and students with a wide variety of technical issues including but not limited to the configuration of new computers, removal of malware, A/V troubleshooting, various software support (primarily Microsoft Office and Adobe Creative Suite), server/wireless connectivity, etc.
• Analyze incoming phone calls, emails, and tickets to either respond, or redirect the individual in question to the correct department.
• Additionally provide support with some web design, script writing, server configuration/maintenance, disposal of sensitive data, hardware configuration, and more.

Sep 2015 - Aug 2019

University of Oregon

Bachelor’s of Science, Computer and Information Science
Bachelor’s of Science, Business Administration

Cooking

I love to cook. I've been known to spend over three hours making dinner on a weeknight. Developing recipes and cooking new things is something I've had a passion for for a long time.

Computers

One of the reasons I got into IT was because I genuinely enjoy technology. I built my first home server in high school, and have since spent countless hours tweaking it, developing new applications and services, learning about networking and security, and just generally improving something that was originally designed as simply a game server for me and my friends. I’ve upgraded my home lab a bit since high school (built a higher-end tower running ESXi with a handful of differently flavored VMs running under it) and am continuously striving to bring all the digital services that I use in-house.

Tabletop Gaming

I'm a huge Dungeons and Dragons buff. I Dungeon Master for a group of friends, and I spend a good chunk of my free time writing material for our campaign. In addition to Dungeons and Dragons I play lots of board and card games (one of my favorites is a superhero game called Sentinels of the Multiverse).